We all know that we are living in a generation that is greatly driven by digital transformation. As the world of technology continues to change, we have stepped into an era where our organizational work is no longer limited to a table or a computer screen. Now that most employees are working remotely, businesses must figure out how to accommodate people who reject being bound by physical locations and wires. The sole issue? We have developed so quickly that any employee or IT team would be overwhelmed by the sheer number of communication options accessible.
Thankfully, we have a fix. Let’s introduce unified communications. The term “Unified communications” includes the connection of various communication systems both for the collaboration tools as well as the digital workforce. We offer the following solutions under UC namely –
1. Conference calls
2. Telecommunications
3. VoIP (Voice over Internet Protocol)
4. Virtual phone systems
5. Ippbx
6. Virtual PBX
7. Cloud PBX
8. Dect
9. SIP Extension
10. Call Loggers
11. Video Calling
12. Communication solutions
The advantages of using UC
In a world where we have the availability of so many platforms made specifically to suit the needs of various companies spread across huge areas, UC makes our work a whole lot easier. The right kind of UC platform collects everything that an employee needs to connect, work, and share ideas present in a similar streamlined interface. So, what will you think will be the result?
Helps to boost productivity
The team members of your organization can easily connect with each other using any method of medium of communication or device. Thus, it gives them the freedom to choose their method of collaboration with each other. When your team members are given the liberty to make a choice of their own, they are more engaged and comfortable in their work.
Helps to cut down costs
Using UC systems will also help to cut down the costs of your company since they operate on the cloud.
Efficient and stronger performance
Since the team members of your organization can interact and collaborate without wasting any minute, it helps them to arrive easily at conclusions and take faster decisions.
Helps to enhance the experience of users
An effective use of UC improves and enhances the user experience of the team members of your organization. When your employees are given the liberty to choose their method of communication, methods, and tools, they tend to give better results and improved performance.
An organization can take various steps to control any user identity and access to avoid any security issues if that is what you are worried about. There are several steps that an organization take to maintain its security and protect data such as –
An organization can specify the level of authorization and user roles so that access to sensitive and private data is not available to everyone. This way private and important data will not get tampered with and will remain safe and secure.
Companies can also track any irregular activity to protect their data by using UC. This can be done by identifying the users who have access to API and thus examining how they are using it.
An organization must ensure that its employees are connected to trusted networks and generate safe and secure passwords while using UC.
